Customer Service Representative (Czech-speaking) - On-site FA02

Job Title

Customer Service Representative (Czech-speaking) - On-site FA02

Job Description

Customer Service Representative in Barcelona (On-site)

What You Will Do In This Role

• Handle calls through CRM agent portal
• Create quotations and orders via SAP system
• Expedite and communicate expected delivery times to customers
• Offer basic product advice to individual customer needs (at least catalogue knowledge)
• Provide first level technical assistance to help customers identify their requirements for products and services

Your Qualifications

• Have a proficient or bilingual level of Czech and advanced English
• Are at least a high school graduate
• Have an interest in the technical field and a willingness to stay in the project for at least 2 years
• Are customer oriented, have excellent communication skills and have a commercial attitude and aw...