Job Description
Location: Barcelona, Spain (Remote possible, must be based locally)
Work Model: Hybrid / Remote (within Barcelona area)
Start Date: ASAP
About The Role
Join an international customer service project within the industrial automation and engineering technology sector, supporting a global leader in advanced technical solutions. In this role, you will be responsible for providing high-quality support to Danish-speaking customers, ensuring efficient resolution of inquiries and maintaining excellent service standards in a professional B2B environment.
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Provide accurate information, support, and solutions in a timely manner
- Ensure high levels of customer satisfaction and service quality
- Collaborate with internal teams to resolve customer issues
- Maintain proper documentation of all interactions
Requ...
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