Customer Service Representative

OverviewA global manufacturing company is seeking a Customer Service Representative to manage customer accounts, ensure on-time communication, and support order fulfillment processes.
This role will be key in building strong client relationships, ensuring customer satisfaction, and coordinating with internal teams to meet business objectives.QualificationsBachelor's Degree in Business Administration, International Business, or related field (preferred).2+ years of experience in customer service, account management, or order management (manufacturing or automotive industry preferred).
Strong communication and interpersonal skills.Proficiency in MS Office and ERP systems (SAP or similar).
Ability to handle customer inquiries, complaints, and escalations effectively.Organizational and problem-solving skills with attention to detail.Bilingual (Spanish & English) required for customer and internal communicationKey ResponsibilitiesAct as the main point of contact for assigned ...