Customer Service Representative

Must Haves:

• Bachelor’s / Associates Degree (general)
• Proficiency in Microsoft Office product suite

Plusses:

• Willingness to learn
• Excellent inter-personal, organizational, written and oral communication skills
• Ability to work in a fast paced environment

Overview:

Insight Global is in search of a Customer Support Representative for a large pharmaceutical client in Indianola, PA. This position is responsible for providing assistance to external customers and multiple field Teams. Responsibilities include customer calls, inquiries and part order processing. Support resolution of customer inquiries regarding parts and service dispatch as well as updating and accurately maintaining data in SAP and CRM systems.

Day to Day:

• Provide support function such as facilitating resolution of customer/field issues.
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