Job Description
Be the Voice of Our Operations!
Join our Customer Service & Operations Team and help keep our logistics network moving. You’ll be the vital link between customers, carriers, and internal teams — ensuring every shipment runs smoothly from start to finish.
Whether it’s solving a last‑minute issue or tracking a delivery, your communication and problem‑solving skills will make a direct impact.
What You’ll Do
- Respond to customer inquiries via phone, email, or chat
- Coordinate pickups, deliveries, and schedules
- Track & trace shipments, providing real‑time updates
- Resolve issues with carriers and operations teams
- Maintain service documentation and compliance reports
Why Join Us
- Opportunity to grow within the logistics and customer service industry
- Dynamic, bilingual, and multicultural work environment
- Competitive salary + bonuses for evening and weekend sh...
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