Job Description

Education
 High School Diploma Duties / Responsibilities Job summary Customer Service Representative receives and processes customer orders, inquiries and/or complaints covering items or products ordered. 
Maintain an ongoing relationship with selected customers and sales staff. 
This job requires analysis, judgement, and sensitivity to customer needs.
The Jobholder utilizes knowledge of products, product availability, sales territories, and individual customers to provide a key communications link to the customer. 
Jobholders exercise judgement and discretion, and function independently within authorized limits.
This position reports to the Manager, Customer Service. Responsibilities
Records and processes orders and/or inquiries received by mail, telephone, and/or through personal customer contact. 
	Provides pricing, availability, and schedule information within established guidelines. ...
            

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