Job Description

Ad ID: J-51202
Posted on 21 Jul  :12 pm
Viewed 169 times 
Category: Delivery Service 
Salary: Nego 
Will apply for: Permanent Residence 
Contact no.:
Email: 
Overview We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The role involves handling customer inquiries, supporting parcel processing, and ensuring a seamless service experience across all touchpoints. 
Key Responsibilities Respond to customer inquiries regarding shipment status, delivery options, pricing, customs procedures, and service details through various communication channels. 
Assist in operational tasks including data entry, receiving, checking, packing, and handling parcels throughout the delivery process. 
Take and verify information from customers, ensuring accurate details such as addresses and item descriptions. 
Investigate and resolve customer issues and compla...
            

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