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Customer Service Team Leader

📍 Robert Half • Bondi Junction, New South Wales, Australia • Posted June 06, 2026

Full-time Posted June 06, 2026
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Job Description


The Company

  • Join a well-established tourism business based in Bondi Junction, Sydney 2022
  • Be part of a customer-focused organisation that creates memorable travel and tourism experiences
  • Work within a collaborative and energetic team environment where service excellence is a priority
  • Enjoy a role with variety, pace, and the opportunity to make a genuine impact on both customers and team performance
  • Competitive pay rate of $40 per hour + super

    • The Role

  • Lead, coach, and support a customer service team to deliver outstanding service across customer enquiries and bookings
  • Drive a positive team culture focused on accountability, collaboration, and high performance
  • Monitor daily operations to ensure service levels, response times, and customer expectations are consistently met
  • Assist with escalation management, providing timely and professional resolution to more complex customer ...

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