Job Description
About The Role
Are you the type of person who enjoys regularly interacting with customers, offering technical support with enquires and resolving issues? If so, this could be the role for you. We’re looking for a Customer Service professionals to join our Technical Operations Centre and help us to deliver our customer promise - to delight every customer, every time.
In the role of Technical Support Advisor you'll be responsible for delivering a best-in-class service to our Power Generation, Plant and Accommodation customers, using your experience to help our customers with on-site issues, diagnosing and guiding them through procedures, for example re-setting and re-starting a generator or basic fault diagnosis within an accommodation unit.
Your days will be spent communicating with customers on the telephone and via email, taking ownership of the enquiry and building good customer relationships. You’ll enjoy thinking on your feet and using y...
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