Customer Services Assistant

Overview

London Transport Museum is the world’s leading museum of urban transport, welcoming hundreds of thousands of visitors each year. We bring London’s transport history to life through engaging exhibitions, collections and experiences. Our Customer Services team is at the heart of this, creating memorable and enjoyable visits while supporting a busy and successful retail operation.

Location: London Transport Museum, London. Salary: £27,100.00 - £28,050.00. Grade: Band 1. Contract type: TfL. Team: Retail. Permanent/Full time – working across a 5‑day rota per week, including regular weekend shifts.

We are looking for Customer Services Assistants to join our team and deliver outstanding service to customers in our Museum shop. This is a varied and hands‑on role where you will welcome customers, support retail operations, and ensure the shop is well presented and fully stocked. You’ll play a key part in creating a positive, safe and engag...