Customer Services Engineer Expert

Customer Services Engineer Expert

Bangalore, IN Noida, UP, IN

Job Description :-

Main accountabilities

1. Responsible for Creating Leads to Order & Order to Cash. Complete end to end Process for Lead to Order and Cash process via Service sales in the Region.

2. Communicate customer timely on Annual Maintenance Programme for customer.

3. Communicate customer timely on FFF Product of Installed Model so that customer can use the Installed Product at optimum level.

4. Resolve Technical Query and Share Budgetary quotations on regular basis.

5. Forecasting and Meeting Orders and Sales number.

6. Handle Partner and trained them on further sales of Product and Service. Support them on closer of deals.

7. Maintains customer relations via phone/e-mail, or available service tools, and performs customer visits on a regular basis to assess product/service satisfaction...