Job Description
Job Title: Customer Services Specialist
Location: Ultralag, Heredia
Education: High School Diploma preferred
Experience: At least 1 year of experience in phone call management, front-line IT, or support environment
No of Openings: +1
Summary
The Customer Services Specialist is responsible for coordinating communication, planning, and scheduling of Field Replaceable Units (FRU), Customer Replaceable Units (CRU), and replacement fulfillment activities with third-party vendors. This role supports customers, partners, and technical support teams to ensure non-disruptive execution of replacement processes while meeting contractual SLA requirements.
Roles and...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application