Job Description
**Drive impact behind the scenes of world‑class customer success**
At Teletrac Navman, our Customer Success team is at the heart of delivering value to our customers. We’re looking for a Customer Success Administrator who thrives on organisation, precision, and enabling others to perform at their best.
If you enjoy working in a fast-paced environment, take pride in operational excellence, and want to play a critical role in customer growth and retention—this could be your next move.
**What you’ll be doing**
You’ll provide high-quality operational and administrative support to our global Customer Success team, ensuring they can focus on building relationships, driving adoption, and growing accounts.
**Key responsibilities include:**
+ Managing and processing add-ons, upgrades, renewals, and churn requests
+ Preparing contract summaries and account reconciliations with a high level of accuracy
+ Responding to and resolving contr...
At Teletrac Navman, our Customer Success team is at the heart of delivering value to our customers. We’re looking for a Customer Success Administrator who thrives on organisation, precision, and enabling others to perform at their best.
If you enjoy working in a fast-paced environment, take pride in operational excellence, and want to play a critical role in customer growth and retention—this could be your next move.
**What you’ll be doing**
You’ll provide high-quality operational and administrative support to our global Customer Success team, ensuring they can focus on building relationships, driving adoption, and growing accounts.
**Key responsibilities include:**
+ Managing and processing add-ons, upgrades, renewals, and churn requests
+ Preparing contract summaries and account reconciliations with a high level of accuracy
+ Responding to and resolving contr...
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