Customer Success Analytics & Activation Director (LatAm)

Customer Success Analytics & Activation Director (LatAm)

Full-time

About this job

The Strategic Analytics & Insights (SA&I) division at NielsenIQ is a powerhouse of data‑driven strategy, designed to help businesses navigate complexity and unlock growth. By integrating Advanced Analytics Consulting, Consumer & Marketing Insights, and BASES innovation testing, SA&I delivers tailored, actionable solutions that empower clients to make smarter decisions faster.

In this strategic leadership role, you will be responsible for driving Customer Success for the Strategic Analytics & Activation across LATAM, reporting directly to the Regional SA&I Customer Success Leader. The role combines operational excellence, commercial mindset, and people leadership, with accountability for high‑quality delivery, client satisfaction, revenue growth, and profitable execution. You will play a key role in enabling upsell and cross‑sell opportunities, ensuring tim...