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Customer Success Leader l Series B l SAAS l Pune

📍 Michael Page • Pune, Maharashtra, India • Posted June 24, 2026

Permanent Posted June 24, 2026
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Job Description

  • Lead the Customer Success and Technical Account Management Charter
  • Must be based out of / relocate to Pune as a location

    • About Our Client

    Our client is a Series B SAAS organisation, catering to 1000+ global clientele, in the data unification space. They have been backed by marquee investors, and we have been retained to set up the leadership for their Pune centre.

    Job Description

  • Lead and manage the customer success team to ensure customer satisfaction and retention.
  • Manage a team of 7 of TAM / AM
  • Develop and implement strategies to optimize the customer experience with our software solutions.
  • Monitor customer feedback and proactively address any issues or concerns.
  • Collaborate with internal teams to ensure seamless delivery of services to clients.

    • The Successful Applicant

    A successful Customer Success Leader should have:

  • A strong background in customer se...

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