Customer Success Manager (CSM)

Location: Bangalore, India (Hybrid)

Working Hours: Must be willing to work in EST (U.S.) business hours

About the Role

At Enhancio ( we’re looking for a Customer Success Manager (CSM) who will play a vital role in fostering long-term partnerships with our customers. At Enhancio, customer success isn’t just a function it’s our promise. This role is critical in sustaining our 100% customer retention rate and driving measurable marketing and revenue outcomes for our clients.

You’ll collaborate closely with Product Managers, Engineers, and cross-functional teams, acting as the voice of the customer while ensuring seamless adoption, satisfaction, and growth. Your mission: strengthen partnerships, maximize product value, and champion customer advocacy.

Key Responsibiliti...