Customer Success Manager

About The Role

Our Customer Success team is looking for a Customer Success Manager to join our fast-growing team supporting the Life Sciences industry and help shape the future of digital solutions in the chemistry, manufacturing and controls (CMC) space.

As a Customer Success Manager, you will be responsible for ensuring our customers’ success with QbDVision’s products and services. You will serve as the liaison between QbDVision and key customer stakeholders, foster collaboration and drive strategic initiatives through proactive engagement.

What You'll Own

• Build trusting, strategic relationships with key customer stakeholders across various organizations in R&D, Operations and Manufacturing to drive successful business outcomes
• Expertise in QbDVision’s products with a solid understanding of best practices to guide customers to the right solutions
• Serve as the customer’s thought partner...