Customer Success Manager

We are looking for a motivated and customer-focused Customer Success Manager to join our Customer Experience team. Working alongside a team of experienced CSMs, this role is ideal for an ambitious junior professional with a strong background in customer experience who is eager to develop their skills and progress their career in Customer Success.

This role is offered on a fixed term basis from July 2026 to October 2027 to cover maternity leave.

You will be a motivated self-starter, eager to learn with the ability to work in a fast-paced environment. A passion for providing outstanding customer service, with a genuine desire to help customers succeed is essential.

Reporting to the Customer Experience Manager, in this early-stage role you will focus on building foundational customer relationships and creating strategic partnerships with customers, while developing skills and confidence within the Customer Success function.

Day to day responsibilitie...