Customer Success Manager - Implementation

Who are we:

Ken42 powers institutions across admissions, academics, examinations, student services, placements, alumni, research, and more. Our platform sits at the center of how institutions operate. As a result, implementing Ken42 is rarely just about configuring software. It requires understanding how people, processes, data, and technology come together within an institution. We're looking for individuals who enjoy figuring things out, learning quickly, and working directly with customers to solve real operational challenges.

What we are looking for:

Role: Customer Success Manager - Implementation

This role sits at the intersection of product, implementation, operations, and customer success. You will work closely with universities and educational institutions as they adopt and scale Ken42. Your responsibility is to understand how customers operate, guide them through implementation, hel...