Customer Success Manager

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Description

Position at VitalSource Technologies

VitalSource®, is hiring a Customer Success Manager to contribute to our International Customer Success team located in Milton Keynes, United Kingdom. This is a hybrid role, primarily remote with occasional in‑office collaboration. The position includes up to 20% travel, mainly for customer meetings, events, and other business‑related activities as needed.

Step into a high‑impact role with the Customer Success team, where you won't just support customers - you'll shape their success. As a trusted advisor and strategic partner, you'll drive satisfaction, retention, and growth by deeply understanding customer goals and helping them unlock the full value of our solutions. We're looking for a dynamic Customer Success Manager who excels at building lasting relationships, leading seamless onboarding experienc...