Customer Success Manager

BusPlanner is hiring a Customer Success Manager to manage and grow relationships with school districts across Canada. This is a hybrid role that combines account growth and customer support, ideal for someone who is proactive, highly energetic, relationship-focused, and excited to drive impact in the education space.

You’ll serve as the primary contact for our Canadian clients, ensuring they’re getting maximum ROI from our all-in-one transportation management suite and working in tandem with our support team to troubleshoot issues. At the same time, you’ll be responsible for renewals and upsells.

This role is best suited to someone based in the GTA, ideally with familiarity in public sector or education environments. Travel will be required, including occasional client visits and conference attendance across Canada.

Why BusPlanner?

BusPlanner is the leading provider of student transportation management software in Canada. ...