Job Description
Overview
Telus Health empowers every person to live their healthiest life through leading-edge technology and a focus on individuality. The Customer Success team is a fast-paced environment where you build trusted advisor relationships and drive client success with employee engagement and wellness solutions.
Responsibilities
- Build and maintain trusted advisor relationships with clients at all organizational levels to drive long-term loyalty and partnership.
- Conduct ongoing business reviews that measure client success and develop strategic plans to achieve client goals, including engagement optimization and solution performance monitoring.
- Drive client engagement with Telus Health EFAP and well-being solutions through innovative communication programs focused on user adoption and sustained usage.
- Facilitate strategy sessions and solution optimization workshops to help clients maximize the value of their investment and identi...
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