Job Description
Teleperformance is hiring a Customer Success Specialist in Malaysia. This role involves responding to customer requests, managing concerns through phone calls and emails, and assisting customers in placing online orders. Ideal candidates should possess a Bachelor’s Degree or Diploma, with strong English proficiency. You'll be responsible for maintaining customer satisfaction and adhering to performance standards, all while representing the brand positively. A support attitude and good reasoning skills are crucial for success in this environment.
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