Job Description
Job Title : Customer Support
Duration : 1663 East Henrietta Road, Rochester New York 14623 (onsite )
Duration : 12 Months contract
Pay range : $23/hr on W2.
JOB DESCRIPTION:
With general supervision, ensure accurate, timely, and efficient customer support. Respond to customer inquiries in a manner that supports the achievement of goals.Essential Functions Respond to customer inquiries ranging from routine to complex from members, clients, providers, and internal/external business partners; inquiries may range from telephone, in person, or via the internet/e-email Contingent on the Line of Business (LOB), requires in-depth knowledge in the following areas: Prescriptions, Plans, Products, Services, and Procedures Online purchasing & e-Commerce knowledge Internet knowledge Payment processing/payment collections Eligibility verification Order Status, Ship...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application