Job Description
Be a pivotal part of FTAI Aviation as a Customer Support and Logistics Expert, ensuring superior service and effective material management. This role combines expertise in supply chain logistics and customer interaction.
As a Customer Support Specialist, you will act as a key interface among Customer & Engine Managers, FTAI-owned facilities, and third parties. You'll oversee inbound and outbound components, ensuring compliance with service agreements. Your ability to communicate and engage with diverse teams will drive operational success and enhance customer rapport.
Key Responsibilities:
• Facilitate timely material and component requirements
• Liaise with internal and external operational teams
• Manage incoming orders and logistics processes
• Track and rectify issues with unserviceable components
• Coordinate shipping activities for repairs effectively
Requirements:
• Bachelor’s degree or 3–5 years related logistics experience
• Strong verbal and writ...
As a Customer Support Specialist, you will act as a key interface among Customer & Engine Managers, FTAI-owned facilities, and third parties. You'll oversee inbound and outbound components, ensuring compliance with service agreements. Your ability to communicate and engage with diverse teams will drive operational success and enhance customer rapport.
Key Responsibilities:
• Facilitate timely material and component requirements
• Liaise with internal and external operational teams
• Manage incoming orders and logistics processes
• Track and rectify issues with unserviceable components
• Coordinate shipping activities for repairs effectively
Requirements:
• Bachelor’s degree or 3–5 years related logistics experience
• Strong verbal and writ...
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