Customer Support Back-Office Officer

Overview

The firm, established in 2006, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.

POSITION: Customer Support Back-Office Officer

INDUSTRY: Logistic Company

WORK SCHEDULE: Monday to Friday

SALARY: Php18,000-Php25,000

BENEFITS:

• HMO
• 13th Month Pay

Job Requirements

• Bachelor’s degree holder
• With at least 1-2 years of experience as a Customer Service Staff
• Can attend face to face interview
• Can start as soon as possible

Job Responsibilities

• Handles daily back-office customer service operations, responding to client inquiries via email and phone
• Ensures all customer requests are addressed in a timely, accurate, and professional manner
• Provides support to team members by sharing product knowledge, best ...