Job Description
Requirements:
1–3 years of experience in customer support, call center, or service coordination roles.
Strong communication and interpersonal skills.
Confident, professional, and customer-centric approach.
Ability to multitask and manage multiple queries simultaneously.
Basic computer proficiency and familiarity with Hubspot is a plus.
Strong coordination and problem-solving skills.
Responsibilities:
Respond to customer inquiries across multiple channels (calls, WhatsApp, email, etc.) in a timely and professional manner.
Understand customer requirements and provide accurate information about products and services.
Guide customers through available options and assist in decision-making.
Manage service requests end-to-end by collecting all necessary details and documentation from customers while ensuring accuracy and completeness.
Coordinate with internal teams for execution, and efficiently schedule and confirm appointments to ensure timel...
1–3 years of experience in customer support, call center, or service coordination roles.
Strong communication and interpersonal skills.
Confident, professional, and customer-centric approach.
Ability to multitask and manage multiple queries simultaneously.
Basic computer proficiency and familiarity with Hubspot is a plus.
Strong coordination and problem-solving skills.
Responsibilities:
Respond to customer inquiries across multiple channels (calls, WhatsApp, email, etc.) in a timely and professional manner.
Understand customer requirements and provide accurate information about products and services.
Guide customers through available options and assist in decision-making.
Manage service requests end-to-end by collecting all necessary details and documentation from customers while ensuring accuracy and completeness.
Coordinate with internal teams for execution, and efficiently schedule and confirm appointments to ensure timel...
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