Customer Support Officer

OverviewThe firm, established in ****, develops comprehensive freight forwarding services tailored to meet customer needs and provides high-quality, consistent services that exceed customer expectations.POSITION: Customer Support OfficerINDUSTRY: Logistic CompanyWORK LOCATION: Binan LagunaWORK SCHEDULE: Monday to FridaySALARY: Php18,000-Php25,000WORK SET UP: Work on site
Benefits
HMO
Government benefits
13th Month Pay
Sick Leave
Qualifications
Bachelor's degree holder
With at least 1-2 years of experience as a Customer Service Staff
Amenable to work in Technopark, Binan Laguna
Can attend face to face interview
Can start as soon as possible
Responsibilities
Handles daily back-office customer service operations, responding to client inquiries via email and phone
Ensures all customer requests are addressed in a timely, accurate, and professional manner
Provides support to team members by sharing product knowledge, best practic...