Job Description
About the Role:
Join our remote team supporting German-speaking clients. Handle inquiries via phone, email, and chat while maintaining outstanding service standards.
Responsibilities:
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Resolve account, billing, and general service queries
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Escalate complex cases to higher-level support
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Keep accurate records in CRM
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Contribute to continuous service improvement
Requirements:-
German C2, English C1
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Based in Turkey
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Customer-service or contact-center experience preferred
What We Offer:-
Fully remote role + paid training
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Competitive salary + monthly bonus
Health and lifestyle benefits
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