Job Description
Are you fluent in German and looking to launch or grow your career in customer support? Join a dynamic, international team based in Valencia — no prior experience required.
About the Role
As a Customer Support Specialist, you'll be the first point of contact for German-speaking customers, delivering outstanding service and resolving inquiries efficiently. You'll work on-site in Valencia in a collaborative, multicultural environment designed to help you thrive from day one.
What You'll Do
- Handle inbound customer inquiries via phone, email, and/or chat in German
- Support customers in Spanish when needed
- Troubleshoot issues and provide clear, helpful solutions
- Log interactions accurately and escalate when appropriate
- Collaborate with your team to continuously improve the customer experience
What We're Looking For
- Native or fluent German (C1/...
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