Job Description
MCI, a leading Business Process Outsourcing (BPO) in Cape Town, is seeking full-time and part-time customer service representatives. In this role, you will assist with inbound projects, resolve customer issues, and build strong relationships while identifying upsell opportunities. Ideal candidates must hold a National Senior Certificate, possess strong English skills, and be proficient in data entry and Microsoft Office. MCI offers various benefits including health insurance and paid training.
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