Job Description
Intugo, in partnership with a foreign company specializing in automotive e-commerce platforms, is hiring an Automotive Customer Service Representative (CSR). The role focuses on supporting consumers and dealer-clients through phone and email, managing customer data in CRM systems, and coordinating appointments.
Key Responsibilities
- Handle inbound/outbound communication with consumers and dealer-clients
- Update and maintain accurate customer information in CRM systems
- Assist with client inquiries and provide solutions
- Verify customer applications and sensitive information
- Schedule appointments to maximize dealer sales opportunities
- Exercise judgment in consumer finance-related scenarios
Must‑Have Requirements
- Minimum 1 year of call center or customer service experience
- Conversational English (able to communicate with clients)
- Strong communication and active ...
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