Customer Support Specialist/spécialiste du soutien à la clientèle

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth.

Position Responsibilities

• Reviews of customer purchase orders to assess requirements.
• Process and maintain customer purchase orders (e.g., order entry, etc.) inputting in SAP (ERP) and portal management.
• Interact with the different positions in the warehouse as well as with other functions such as Sales and Quality to ensure that orders are resolved in an acceptable time frame.
• Prioritize orders with issues based on required ship date and perform analysis on whether orders can proceed without additional input.
• Perform research in SAP (ERP) to potentially resolve order issues.
• Review and action open orders that are pending resolution.
• For all critical orders, ensure timelin...