Job Description
SPREAD ENTHUSIASM.
SHARE YOUR PASSION.
Our aftersales teams make a difference every day – through their passion, their business acumen, their communication skills and their instinct for how to make our customers happy. And all of this in an environment that sets no limits to personal development and rewards dedication with appreciation and generous benefits.
To support the resolution of technical issues faced by dealers in BMW and MINI vehicles, ensuring adherence to BMW HQ and India guidelines to fulfill customer requirements. Perform trending failure analysis and provide product quality feedback. Conduct training needs assessments during dealer visits, assist in developing training materials, and deliver training sessions to technical teams and dealerships to enhance their skills and competence in customer service and technical issue resolution.
Technical Support:
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