Customer Team Leader

As a Customer Team Leader, you'll lead a small team in a fast‑paced Co‑op store, supporting post office, bakery, online services or home‑delivery drivers. The role involves delivering essential services to the community and ensuring a great customer experience.

Key Responsibilities

• Own the day‑to‑day running of the store and lead the team during your shift
• Motivate, coach and support team members to deliver great service and efficient operations
• Work hands‑on on the shop floor and tills, setting the pace for Customer Team Members
• Support store performance through merchandising, stock accuracy and HR processes
• Champion Co‑op through community engagement and membership growth
• Maintain high standards, keep the store safe, well‑stocked and presented

Qualifications & Requirements

• Passion for people and leadership
• The ability to work flexibly and lead by example