CX Knowledge Quality & Performance Specialist

Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way.

Who We Are

The Customer Experience team at Logitech is committed to putting customers first in our journey as a multi-category, multi-brand company. We strive to exceed expectations, accelerate continuous improvement, and deliver outstanding self-service experiences through a LEAN approach and relentless customer advocacy. Join us to be part of a dynamic, collaborative environment where your work enables both customer and business success.

The Opportunity

As a CX Knowledge Quality & Performance Specialist, you will serve as the key quality gatekeeper for both new and existing knowledge base content. You will ensure each article is accurate, consistent, user-focused, and optimized for maximum impact. Working cross-functionally and leveraging both content and analytics best practices, you will raise ...