Job Description
Elevate customer experience with TELUS as a Data & Analytics Engineer in the Proactive Assurance Team. Your analytical skills will bring data-driven insights into daily campaign operations across Canada.
As a key member of the Data management team, you will oversee daily operations for proactive campaigns and manage our digital messaging strategies. Your role includes harnessing your expertise in data science, engineering, and telecom infrastructure to continuously improve operational efficiency and customer relations.
Key Responsibilities:
• Manage daily operations for proactive messaging campaigns
• Enhance customer engagement strategies across digital mediums
• Develop and maintain analytics dashboards for performance tracking
• Clean and visualize data using engineering pipelines
• Collaborate with Data Science on AI/ML models for network support
Requirements:
• Advanced expertise in data visualization tools like Tableau
• Strong SQL and spatial SQL sk...
As a key member of the Data management team, you will oversee daily operations for proactive campaigns and manage our digital messaging strategies. Your role includes harnessing your expertise in data science, engineering, and telecom infrastructure to continuously improve operational efficiency and customer relations.
Key Responsibilities:
• Manage daily operations for proactive messaging campaigns
• Enhance customer engagement strategies across digital mediums
• Develop and maintain analytics dashboards for performance tracking
• Clean and visualize data using engineering pipelines
• Collaborate with Data Science on AI/ML models for network support
Requirements:
• Advanced expertise in data visualization tools like Tableau
• Strong SQL and spatial SQL sk...
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