Job Description
Job Description
- Maintain performance and ensure the function of the Warehouse Management System (WMS).
- Act as the primary support for Distribution Center (DC) operation for any WMS-related matter on DC operation.
- Develop and maintain tracking tools to support service request and resolution.
- Manage and prioritize multiple requests to ensure timely response to the users.
- Communicate with DC operation (and any related party) to identify needs and alternative business solution.
- Develop and configure the WMS based on the request approved for a better DC operation result. Create DC Business Requirement Document (BRD) for any changes related to the WMS in DC.
- Work with Super Indo Technology Team to successfully close support service request issues and support testing.
- Initiate and implement improvement for WMS application/function to support operation.
Requirements
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