Job Description
Business Unit: DCM Distribution
Function: Call Center / Contact Center
Date: 14 May 2026
Identifying sales opportunities.
Answering inbound calls timeously and making required outbound calls
Co-ordination of own administration
Identifying sales opportunities
Maintaining accurate details and statistics of all queries
Key Purpose
This position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.
The successful individual will be required to perform on, but not limited to the following key outputs:
- Communication to members telephonically via fax and email
- Attending to general administration
- Achieve quality target
- Adhering to service level agreements
Personal Attributes and Skills
The successful individ...
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