Job Description
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE
Delivery Lead Manager
WORK SETUP
Hybrid
RESPONSIBILITIES
- Manage and develop the Service Delivery Operations team
- Responsible for career management of service delivery operations staff (e.g., training, engagement, mentoring, succession planning and annual performance process)
- Manages US Individual Life processes
- Lead in efforts to maintain and enhance various parts of existing client service solutions
- Research, analyze, and recommend strategies for complex retirement plans
- Practical understanding and knowledge of relational database structure and concepts
- Strong organizational and detail orientation skills, ability to work well with both technical and non-technical resources
- Decisive, creative, and adaptable, with ex...
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