Full-time Posted May 30, 2026
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Job Description

Drive customer success as a Defence Account Manager with Esri Canada in Ottawa. Manage DND accounts and deliver tailored solutions that exceed client expectations.

Join a dedicated team focused on the Defence sector at Esri Canada. This role requires an independent approach to managing DND accounts while engaging with internal teams to ensure client objectives are met. A deep understanding of public-sector needs and customer priorities is critical for long-term satisfaction and sustained engagement with clients.

Key Responsibilities: • Manage DND account execution and innovative solutions • Develop strong relationships with DND clients • Collaborate with teams to create solution opportunities • Create and maintain detailed account plans • Track activities and priorities using Salesforce

Requirements: • Minimum 5 years in sales or account management • Experience with Federal or public-sector clients • Proficient in CRM systems, preferably Salesforce • Degree i...

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