Job Description
This role is for one of the Weekday's clients
Experience: 12+ yrs
Location: Mumbai
Job Type: full-time
Requirements
Key Responsibilities
1. Own Delivery — Lead End-to-End Execution
→ Take full responsibility for the end-to-end delivery of all active projects within the Delivery Unit, ensuring they are completed on schedule, in full scope, and meet all agreed-upon quality standards.
→ Oversee execution through well-structured Agile ceremonies, milestone assessments, and risk escalation procedures; guarantee there are no unexpected client escalations.
→ Ensure SLA compliance for all client commitments; establish and monitor delivery KPIs such as on-time delivery rates, defect rates, and client satisfaction metrics.
→ Promote a zero-defect delivery standard across all technical outputs, documentation, and dashboards; ensure all es...
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