Delivery Manager

Our client is a leading Network and Datacenter infrastructure provider with presence in major Asia Pacific countries and the USA.

ROLE

The Delivery Manager is responsible for customers' orders fulfilment, ensuring that service levels and response to customers are met, maintain continuous process improvements and provide feedback to internal stakeholders.

Plans delivery schedules to manage end to end implementation and circuit tests arrangement; facilitates and co-ordinates other related parties (eg: ISPs, telcos, vendors) to meet customers' implementation schedules.

RESPONSIBILITIES

• Implementation – Implementation and related arrangement for internal and external parties directly to install end to end services to meet customer expectations with deep understanding of customer business requirements by direct communication with customer.
• Orders Control – Responsible for every...