Job Description

 
  Overview   
  Job Title:   Delivery Project Manager 
  SUMMARY   
 Reporting to the Customer Success Officer, the Delivery Project Manager is responsible for leading the successful delivery of customer solutions for assigned customers. This role establishes and maintains strong business relationships with customers and takes a proactive approach to issue resolution. 
 The Delivery Project Manager (DPM) is a technical PM analyzes current challenges and solutions to maximize customer satisfaction. 
  ESSENTIAL DUTIES AND RESPONSIBILITIES   
 Works directly in Jira managing tickets and ensuring the project scope is documented and understood, providing client and executive status reports in Smartsheet 
 Leads the successful delivery of GPD projects and solutions serving as the primary customer advocate 
 Executes assessment of the current state, performs gap analysis, defines, maps, and...
            

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