Job Description

Job Description & Requirements  We are seeking a Deskside Support Engineer (L1)  to provide hands‑on technical support to end users across hardware, operating systems, and workplace applications. This role is critical in ensuring smooth day‑to‑day IT operations by resolving user issues promptly and maintaining a high level of user satisfaction. 
The ideal candidate will act as the primary point of contact for onsite IT support , handling incidents, service requests, and coordinating with internal infrastructure or application teams when necessary. 
Key Responsibilities  End User Support  Provide onsite and remote technical support for desktops, laptops, and workplace devices 
Diagnose and resolve hardware, operating system, and application‑related issues 
Install, configure, and maintain Windows and Mac endpoints 
Support productivity tools such as Microsoft Office, Outlook, Teams, VPN, ...
            

Apply for This Position

Ready to take the next step? Click the button below to submit your application.

Submit Application