Desktop Home Assessor

About The Role

Reporting to the Home Assessing Team Leader, the Desktop Assessor is responsible for the end-to-end management of allocated claims. You will establish the cause of damage as well as determining the scope and cost of repair to insured properties, whilst maintaining excellent customer service.

• Conduct desktop assessments of insured properties using virtual assessing and/or causation reports provided by our panel suppliers;
• Produce detailed reports, determine cause, coverage, damage and best repair methods;
• Review scope of works and expert reports to ensure the most cost effective and timely method of repairs;
• Build and maintain relationships with internal and external stakeholders including; local authorities and third-party building surveyors.
• Negotiate and define the scope of work and associated costing with key stakeholders;
• End to end claim management, managing a range of cost, quality and...