Job Description
Desktop Support Engineer L1 – Deskside Support – EUC – Onsite – Dispatch – B2B Contract – Málaga, Spain
Location: Málaga, Andalusia, Spain (Onsite)
Rate: €30/hour
Type: Full-Time | Freelance / B2B Contract (Ticket-Based / Dispatch)
Key Responsibilities
- Provide onsite desktop/deskside IT support for hardware, software, and network issues
- Perform IMAC (Install, Move, Add, Change) and break/fix support
- Manage device lifecycle (imaging, configuration, patching, upgrades)
- Utilize SCCM, Microsoft Intune, and ServiceNow for ticketing & asset management
- Support Windows 10/11, Microsoft 365 (O365), Outlook, VPN
- Handle Active Directory (AD) tasks: user management, password resets, access control
- Troubleshoot printers, scanners, and peripherals
- Provide VIP/Executive support and handle critical incidents
- Ensure security compliance, antivirus monitoring, and patch management
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