Desktop Support Engineer

Industry: IT Services and IT Consulting

Employment Type: Dispatch

Location: India, Mumbai

ABOUT AXIOM TECHNOLOGIES :
Axiom Technologies is an Australia-based organization with a global presence, specializing in Managed IT Solutions for medium to large-scale enterprises. To learn more about what we do, please visit: 

Role Overview

We are looking for a capable and motivated Desktop Support Engineer to coordinate support activities ranging from basic troubleshooting to complex systems support. This role involves onsite/on-call assistance to end-users within the organization’s desktop computing environment, ensuring timely and accurate service delivery.

Key Responsibilities

• Manage desktop device incidents (hardware and software) through to resolution.

• Manage IMAC and desk-side support services, including hard and soft break-fix servi...