Desktop Support Technician

The Staff Pad has partnered with a reputed healthcare organization in Blue Ridge, GA and we are looking for a customer-focused and tech-savvy Desktop Support Technician to join a growing IT team. As a Support Technician, you will be the go-to resource for employees and end users, providing hands-on technical support, troubleshooting, and maintaining the technology that keeps our business running smoothly. This role requires technical expertise and customer service skills to deliver exceptional user support. What You'll Do Provide friendly and professional technical support via phone, email, and in person Troubleshoot hardware, software, networking, and system issues Assist users with product installation, usage, and day-to-day technology needs Configure, deploy, and maintain desktop, laptop, and peripheral equipment Manage daily system backups and maintain accurate asset tracking records Research and resolve technical issues while delivering exceptional customer experience Collaborate ...