Full-time Posted May 29, 2026
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Job Description

Job Description: Digital Accessibility & Analytics Specialist

Role Purpose


The Digital Accessibility & Analytics Specialist is responsible for ensuring all digital brand platforms are compliant with global accessibility standards (WCAG 2.1/2.2) while maintaining robust data tracking and tagging integrity. This role bridges the gap between technical compliance, user experience, and business intelligence.


Key Responsibilities


1. Accessibility Strategy & Governance 

  • Backlog Management: Lead monthly refinement sessions with Client Product Owners and consultants to prioritize the accessibility backlog in ServiceNow.
  • Audit & Compliance: Perform regular accessibility audits using automated tools and manual screen-reader testing to identify gaps in components.
  • Subject Matter Expertise: Serve as the Lead Subject Matter Expert (SME) to provide technical and functional oversight for t...
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